Autopilot Feedback Forum

  1. Pause a journey vs stopping a journey.

    COVID-19 has me with the need to pause an active journey, but I only can only stop a journey, which I dont want to do bc I dont want my contacts to start the journey from the beginning.

    33 votes
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  2. provide a way to see what journeys a contact is (or isn't) currently in

    I'd like to be able to see at the contact level what journeys contacts are actively in.

    12 votes
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  3. Allow us to create our own unsubscribe page, or at least in the short term improve your current default page.

    Allow us to provide a url where users are sent to after clicking on Autopilot's unsubscribe link.

    12 votes
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  4. Add a "has not opened" choice for actions taken post email

    Once an email is sent, the option exist to take an action based on, "has opened" "has clicked" "bounced" etc,. I would like have a selection for "has not opened".

    5 votes
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  5. allow a contact to view CC's

    It would be invaluable to be able to properly CC a contact or group of contacts onto an email, and for the original recipient to be able to view those CC'd contacts. The current functionality acts like a BCC for the recipient and a CC for the other CC'd addresses.

    3 votes
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  6. Automated email reports

    It would be great if we could setup automated email reports. Giving other non-marketing members of the organisation insight into email results without having to log in to Autopilot.

    Even better still would be a reporting integration with the likes of Quip or Notion (and other documentation software) where reports could be inserted and refreshed to see the latest results by all who have access to that document.

    1 vote
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  7. to have a feature to create an evaluation scale, like a score table at the end of the email.

    To be able to create an evaluation scale, like a score table at the end of the email. Similar to the one attached.

    1 vote
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  8. Simple email design fix

    I want to be able to add a Call To Action on my graphics by adding a button. Right now, I have to place the button in a separate row, but would like the ability to move the button around.

    1 vote
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  9. Mobile vs Desktop Opens

    This is essential information for all email marketing managers - to know what percent of their emails are being opened on desktop vs. mobiles -- and which mobile devices (iphone, android, etc.) + which email providers (Ex. gmail, outlook, etc.)

    1 vote
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  10. Magento Integration

    Are there plans to build a magento integration? Would help greatly with greater customer segmentation by having sales info in Autopilot.

    1 vote
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  11. Provide a way to select a specific deal on pipedrive via the integration and not just "the latest deal against the contact"

    If a contact has more than 1 deal in pipedrive all deal triggers towards pipedrive become basically useless as I cannot define WHICH deal should be affected by the trigger. Always knowing which was the "latest" deal is impossible. If the integration was changed to apply deal actions to all deals that match criteria XYZ it would be very beneficial.

    Maybe in combination with the existing checks?

    1 vote
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  12. yes

    envoice download

    3 votes
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  13. See full list/segment/asset name in shapes

    When selecting a list/segments/email asset for a trigger/action shapes in journeys, let us see the full name of the list/segment/email asset instead of it being truncated to a character limit.

    1 vote
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  14. Universal folders

    Ability to store journeys, email assets, lists/segments in the same folder.

    1 vote
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  15. flag when you make a change that won't be applied to contacts

    I'd like to be notified (pop up maybe) when I make a change that won't be applied to contacts that are in a journey. I.e. if I change a delay to a longer delay and the contacts are already enrolled in that delay, it should pop up with a notification saying 'this change won't apply for 2345 contacts in this journey'

    3 votes
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  16. Create a resend campaign section to contacts who "did not open" the original campaign

    Under the Audience section of the "Campaigns" tab it would be great to be able to resend that email campaign to the contacts who "did not open" the original email.

    Right now it's a manual process to download the report, format it correctly, upload the file into a list. This will leave you with dozens of extra lists in your account for people who plan on sending email campaigns.

    3 votes
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  17. Add column customiser + saved filter view to the contacts section.

    I would like to be able to change the default columns and save presets for what information is present in the columns.

    2 votes
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  18. Saved Container Templates

    Allow the capability to save a container with contents, formats, links, etc saved and kept in tact so that it can be used in other templates.Would improve experience and increase efficiency.

    1 vote
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  19. Report

    Full Email Report, of all records on a list with what action they took. Bounced, Open, Click Through, Unsubscribe etc
    Current reports only allow downloading a list with one type of action at a time

    99 votes
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  20. Pause Email

    Pausing an email while I test other concepts

    I want to be split test emails in Journeys. When I do, I want the control and var to both start at zero. So, I want to duplicate the control and pit the duplicate against the var, rather than the original email vs the var. That way, the metrics are more comparable.

    However, if I do that, I cannot publish the journey since the original isn't attached to anything.

    It would be good to be able to pause a shape while still having the ability to publish a journey. That way, you…

    1 vote
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