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  1. Reply tracking in email reports

    When looking at Insights in the journey view, you only see Sent, Opens, Clicks, Unsubscribes. If you have reply tracking on, there should be a metric there for responses.

    Similarly, when you go to the email reporting tab, there's not a metric for responses (replies). The only way for me to measure responses is to create a smart list. This gets tedious if I have multiple emails in a journey (I currently have 21 emails in one journey which means I need to create 21 smart segments).

    25 votes
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      planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Add more information to the weekly email

      Let us know what else you'd like to see in the weekly email here :)

      1 vote
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Offer different rewards for enabling the email footer link

        Would you like to see other rewards available in return for enabling this? Share your comments below.

        3 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Custom Field Comparison Condition

          Include a condition where you can compare a numerical or date custom field (1) is greater than, less than, before or after (etc) to another custom field (2) of the same type. This condition could be used in segments and to perform actions.

          11 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a "BCC to Salesforce" email address globally, not just per campaign

            Add an option to BCC the salesforce email address on ALL emails, not just on each individual email.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Treat UTM Parameters like normal fields

              Having to create Smart Segments to see UTM data sucks.

              I want my UTM data sync'd with Salesforce.

              In theory I think I can accomplish this by creating a Smart Segment Trigger + Salesforce Field Update action for each UTM parameter.

              In practice I haven't tried this yet because that's a lot of extra work.

              Just treat UTM parameters like normal fields!

              Creating a second, hidden field type for UTM parameters seems like extra work for y'all. And it certainly reduces the usability for us users. Bad combo.

              11 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Enforce Sign In via Google

                With the introduction of Sign In via Google, it would be good to allow this to be enforced across the account or for particular users

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Return to contact list with contacts in same order as previously seen

                  I want to remove all contacts from a certain company

                  The process I am following is:

                  Search company name > Click first name on list > Manually Unsubscribe
                  > Return to list > Click second name on list > Manually Unsubscribe

                  However, every time I return to the list, it is shown in a different order so it makes it extremely difficult and I end up returning to the same name numerous times.

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Enable Twilio MMS as a Action

                    In addition to SMS as an action in a journey, make MMS image texts available.

                    1 vote
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Give every page in Autopilot a URL that can be bookmarked or shared.

                      It would save me a great deal of time if I could bookmark parts of Autopilot to make it easy to start back up where I left off, easily reach parts of the app I use a lot and share links with colleagues that take them directly to a journey or contact, for example.

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • View list of auto-deleted contacts

                        Gain access to a list of contacts who has been automatically deleted from Autopilot due to Salesforce sync.

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Replace Personalization Variables in CC / BCC emails.

                          CC/BCC emails do not currently replace Personalization Variables that are included in links. This idea is to supportreplacing Personalization Variables that are included in Links for the emails that get sent to CC and/or BCC recipients.

                          4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to set multiple goals for a single journey

                            If the journey has multiple calls to action, it would be great to set multiple goals to track each call to action separately.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add custom variables that can be filled with the trigger API

                              Allow to create a email template and fill the variables using the api trigger instead of filling the value on each contact.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Apply the new reply-to email address to all the Journeys

                                I got a question about changing the reply-to email address, I know how to change for each email, but how to change for all the emails/journeys? If I manually do this, it will cost me a lot of time to finish it.

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • SMS with delay no response

                                  It would be best to have a delayed no reply or no response to SMS so that it can be actioned separately. We encountered a problem where we cannot finish a Journey because there is no reply from the SMS sent. If we wait for reply say 2 days and can take them to an alternate path it would be best.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • give the option of exporting insights to pdf and xls

                                    The data we collect in the insights are almost worthless without export options.

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Make it possible to choose witch field should be set up as unique identifier

                                      So customers that have the same email in families or have different accounts (business) still can get their information.

                                      4 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please add Wistia to your updated email editor as a video option.

                                        The BeeFree updated editor allows us to embed YouTube and Vimeo and I use Wistia. I would love to be able to use wistia for my videos.

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Managing rate of members entering a campaign -- ability to cap daily number sent

                                          We have some large volume campaigns, and we'd like to manage how many members enter the campaign on a daily basis. We'd like a feature to control the volume entering at any given point in time.

                                          18 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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