Autopilot Feedback Forum

  1. More data & analytics capabilities

    Specifically I’m interested to see how different actions impact leads through to sales.

    2 votes
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  2. Enhanced Invalid/Bounce Exports

    It would be nice to export invalids/bounces from a specific campaign and get the reason for the hard/soft bounce or why they were marked invalid. This would allow for a better understanding of deliverability through the system.

    3 votes
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  3. Ability to use the name of a LiveChat agent for personalisation purposes

    Ability to use LiveChat agent name for Lead Owner allocation on CRM systems (e.g. Pipedrive)

    1 vote
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  4. Ability to capture Google Tracking Data from Form Submission and pass through to CRM

    Would be great to have the ability to copy tracking data from form submission onto the relevant CRM system to track the exact Google Campaign, or Organic Source that the contact came through

    3 votes
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  5. "Wait Until" Delay - Delay until condition (other than time) is met

    Would be great if a contact could enter a delay until such time that it meets certain criteria other than time (ie. contact enters delay until deal owner has been assigned on Pipedrive)

    3 votes
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  6. Add contacts to an Autopilot list for newly updated rows on Google Sheets

    The ability to do the above, without Zapier, would cut out the middle-man and make for a smoother workflow for forms that are not supported by the form tracker for capture. Plus the benefits of contact activity being more accurate then.

    3 votes
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  7. Add support for dynamic forms with the form tracker for capture

    To increase form compatibility, please add dynamic forms to the static forms currently supported for capture by the tracker. This would allow for form capture activity on the contact feed that Zapier cannot provide and other 'native' benefits.

    3 votes
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  8. Mobile vs Desktop Opens

    This is essential information for all email marketing managers - to know what percent of their emails are being opened on desktop vs. mobiles -- and which mobile devices (iphone, android, etc.) + which email providers (Ex. gmail, outlook, etc.)

    4 votes
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  9. 1 vote
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  10. Email forwards link

    Add a forward to a friend link option so we can track email forwards via the link.

    1 vote
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  11. 3 votes
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  12. Be able to bulk stop journeys rather than deleting them.

    Right now, you can delete journeys in bulk. I have many running and want to stop them but be able to reference the data and journey in the future. Stopping them would be much better.

    1 vote
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  13. Not delete people's suggestions or feature requests on this forum

    Maybe listen to your customers instead of deleting their requests.

    4 votes
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  14. Send OneSignal Push Notifications using an ID other than email

    Right now, the only identifier we can use to send push notifications to one contact using OneSignal is the "email" : however, in our systems, email is rarely the identifier of a user, we generally use private IDs that we use across all cloud saas : segment, mixpanel...

    It would be better for best practices, to be able to populate what we want in OneSignal UserExternalId and specify which property of an autopilot contact to use as ID to send the notification.

    6 votes
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  15. 3 votes
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  16. New email trigger: Value increased/ Value decreased (Integer fields only)

    Ask:
    A new trigger that monitors if a specific field's value has increased/ decreased relatively to the previous value.

    Use case:
    A user successfully referred a new customer to our product, their "successful_referral" field when from X to X+1. An email is sent the the user.

    Current workaround:
    Using the field match together with the field update action, we can create a logic where everytime the "successfulreferral" field is updated, another field called "successfulreferrallastchange" will be updated to today. Using that, we can create a smart trigger to sent an email whenever "successfulreferrallast_change" =…

    4 votes
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  17. Do not break pipedrive sync when deleting multiple contacts

    Currently pipedrive synchronisation breaks when one deletes multiple contacts in pipedrive. When that has happened, one needs to contact customer support to fix the issue. As it is a simple command, it would be usefull to at least expose that command to the user in the integration settings.

    3 votes
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  18. How is Autopilot supporting Darkmode?

    I'd like to understand how Autopilot will accommodate email compatibility with dark mode as it continues to evolve. We have designed a few emails that look great in normal view, but have had to make a few tweaks to suit users viewing it in dark mode. It ended up compromising the overall look & feel of the email.

    3 votes
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  19. Duplicate/identical text

    I would like to have the option to select or de-select the ability to send an identical message to the same number without time or quantity limitation.

    3 votes
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  20. 3 votes
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