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  1. Assign Leads to Queues in Salesforce

    Assign Leads to Queues in Salesforce
    Salesforce supports the idea of Queues. For lead assignments for example, these can be a holding place where different team members can go in and grab an item off the queue.

    Salesforce itself supports assigning leads to a Queue, but the Autopilot Salesforce Assign Lead action currently does not. Is this possible to assign?

    https://help.salesforce.com/apex/HTViewHelpDoc?id=queues_overview.htm&language=en

    3 votes
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  2. Add projects to Delighted action

    Delighed (https://delighted.com) now supports Projects, which is really cool as most companies have more than one product / projects / teams which needs NPS.

    However, Autopilot doesn't support selecting which project the NPS survey should be sent from so it always is connected to the first one / default.

    Can you please add possibility to select project in the Delightful NPS action?

    3 votes
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  3. Hide shapes in the journey view that are not relevant.

    To free up some space and make it quicker to find the shape you need it would be nice to hide non-relevant shapes. Ex. We don't use SalesForce so there is no reason to have those shapes available or visible.

    3 votes
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  4. Would love the ability the use webhooks or http posts in the Journey canvas to allow more flexibility with integration.

    Would love the ability the use webhooks or http posts in the Journey canvas to allow more flexibility with integration.

    1 vote
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  5. Headsup Message Segmentation

    Allow more customization with proactive headsup and unknown contacts (like displaying a message only to those in California)

    1 vote
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  6. 3 votes
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  7. Add more info on journey nodes for Salesforce campaign triggers/actions

    When using Salesforce campaigns within journies, both as actions and triggers, there isn't enough information provided on the corresponding node like there are on most other elements.

    I have lead scoring and page tracking journies setup which reference a lot of Salesforce campaigns, and when I'm making additions or reviewing these for errors, I have to click in and out of every single one to make sure it's tied to the correct campaign. If these had the campaign name on the node like other elements such as a field check (see attached), then it would be a much quicker and…

    1 vote
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  8. Customise the landingpage of the unsubscribe link.

    Customise the landingpage of the unsubscribe link. Possibility to add create a feedback question and to change the language

    1 vote
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  9. Auto-populatin Tag Fields

    Tags are a BIG deal and we create a lot of them because they help us target market better. It would make a world of difference to have AP help save and auto-populate tag fields when we are creating journeys, segments, etc. The sensitivity to tags are high and I don't want to be the one to remember all tag fields to segment them.

    3 votes
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  10. Track "ctrl+left click" to scroll the canvas

    In addition to the navigation box in the bottom left, having the ability to ctrl+click / drag to scroll would be a great addition. Other services with a similar canvas style interface have successfully captured the click style so should be a feasible addition.

    3 votes
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  11. Make emails more dynamic with AMP

    We would like to have the opportunity to create more interactive messages. You could RSVP to an event or fill our a questionnaire directly on the email, without having to change to another page. See this article for better explaining of the idea: https://techcrunch.com/2019/03/26/google-makes-emails-more-dynamic-with-amp-for-email/

    1 vote
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  12. Allow us to create/read/update/delete REST Hooks via the dashboard UI instead of via the API

    The REST Hooks are a useful feature. It would be great if there were a UI to set the trigger event and target_url values instead of having to do it by speaking HTTP with the Autopilot API directly.

    1 vote
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  13. Ability to see pending queue of activities to happen in future

    Need the ability to see pending queue of emails, etc and when they will happen in the future because when someone enters a delay that fires within a time window, there's no insight into when that action would deliver... and if your server goes down again... and something won't go out as expected because your server was down in the firing window... at least we can see when the emails or other actions are expected to fire so we can make adjustments. Otherwise, it's yet another black box.

    1 vote
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  14. 1 vote
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  15. Customize Columns of list of Journeys.

    Customize Columns of list of Journeys. I'd like to be able to customize which columns and the spacing of columns for the journey list.

    I don't need the "Created By" column. Also, my journey names can get long and get cut off on small screens, I'd like to be able to adjust the spacing.

    1 vote
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  16. PipeDrive - Trigger based on which Lost Reason is selected

    For example, some our "lost leads" are lost because we failed to close so we want to send them a series to win them back. Others are lost because we are unable to assist them. We want to send them a series that encourages social engagement.

    1 vote
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  17. Change 'reply to' email for alerts

    Add the option to choose the 'reply to' email for 'send notification' shape so it doesn't automatically choose reply to the contact's email.

    0 votes
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  18. Tracking multiple websites

    Some of us do track multiple websites and were thinking that it would be cool to split the data in a way that one account can be used to track them all. Simply limit the number of websites an account can have and each website can have its dashboard within the same account.

    1 vote
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  19. Mobile Application Integration

    It would be great to integrate with a mobile application somehow. Depending on how the users interact with the app would kick of various journeys.

    3 votes
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  20. Add Reply-To address on internal notification shape

    The default reply-to address is the contact's address and cannot be changed.

    When an employee responds to an internal notification by reply email the customer receives responses to internal notifications by mistake.

    I recommend allowing users to set a custom value for the reply-to address on the notification shape.

    Thanks!

    3 votes
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