Email Change via segment
Hello as per feature from https://autopilothq.uservoice.com/forums/284270-autopilot-feedback-forum/suggestions/11728722-email-update-from-segment
The feature was implemented to allow change in email address as per : https://autopilothq.zendesk.com/hc/en-us/articles/206714873-Segment-FAQ
But there seems to be two things I observed :
1. Its not working as expected and havent heard anything from support yet about it, waiting for reply.
2. The need to change email says :
traits: {
email: "original@email.com",
_NewEmail: "new@email.com"
}
but segment allows to have multiple integrations at a time, while we send the data in above format, the other integrations will continue to get old email data. Instead something like :
traits: {
email: "new@email.com",
_OldEmail: "original@email.com"
}
would be more beneficial.
Rahul
-
Rahul Bile commented
Update : The main integration works as expected after contacting dev team and informing about it, so #1 is resolved.