headsup
Put more of a description around HeadsUp that it is a message instead of a chat. Many people that engage with Headsup on our site think it is a chat and I would say 30-40% of the responses are "Hi" (full stop- that's it). Their feedback when we contact them is that they thought it was a chat like Intercom and they get confused on why no one is talking back.
10
votes
Anonymous
shared this idea