Add functionality to merge contacts and/or link contacts that are duplicates and combine their history
Add functionality to merge contacts and/or link contacts that can be identified as duplicates (emails and/or phone may vary). Ideally, combine their histories of interactions.
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Anonymous commented
The ability to merge contacts would be fantastic! Please add...
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Robert commented
I need this alot at the moment. If there was even the ability to make a journey and then find duplicates by email or phone that would be helpful. Then I could then manually link/combine or delete the dual contact as they are currently getting double information if the email is not the same.
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Anonymous commented
and at volume not just individual level
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Gary Schwake commented
As the app matures and more and more contacts are added, this problem is inevitable. If not merging contacts, I like the idea of linking (i.e. "see also"). Even better, it would be helpful if AP could help identify possible duplicate contacts (e.g. same/similar name, different email address, same social profile) and then provide for the ability to "link all."