Pause a journey vs stopping a journey.
COVID-19 has me with the need to pause an active journey, but I only can only stop a journey, which I dont want to do bc I dont want my contacts to start the journey from the beginning.
Adrian Kozłowski commented
This has been posted here 6 years ago and we still can't pause journey:
You can add a delay - 300 day delay, for example - and then remove it when you're ready to resume
Darryl Ephraums commented
You need a PAUSE button. Please!!!
Agreed. This seems like it should already be a feature. I also would request more documentation on stopping and re-publishing a journey, I'm still a little confused and had to learn through trial and error.
People that are learning the software aren't really that sure EXACTLY what the journey is going to do, so if you find an error, it would be nice to pause the journey and fix. Instead, I have to stop the journey, duplicate it, and try again.
Plus, when you're using creating a drip campaign, sometimes things change and it would be nice to pause the journey and make edits as needed.