Save contact record data
We're really frustrated to discover that data on an individual contact record is no longer stored past 3-6 months (apparently there is no hard & fast rule, its different per contact?) Considering switching to a new platform because this means we can't create segments referencing past interaction with our platform. It's a huge limitation and really decreases the value of journeys for someone looking to use this for full lifecycle marketing and user engagement/retention.
1
vote
Lisa
shared this idea