Autopilot Feedback Forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Global variables

    I'd love to have the ability to establish and change global variables that could be used in emails. Thee might be used to discuss the curresnt weather or the value of a certain stock. You could call these and use them across segments.

    18 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Zapier: Include User added to smart segment as a trigger

      Currently "added to list" is a trigger in Zapier. It would be useful to have also "added to smart segment" as a trigger in Zapier.

      7 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Proactive Headsup update custom fields

        When a Proactive Headsup is submitted, have the ability to update custom field/s.

        2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Zendesk Integration

          We'd like to be able to evaluate Zendesk data to make a decision within a Journey. IE # of recently created tickets, Zendesk custom fields, etc.

          We have our Zendesk broken down into categories, we'd need to be able to filter based on these categories. IE a support ticket is very different from a strategic ticket with the customer success manager.

          11 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Manage emails without being in a journey. I just want a link to manage the emails.

            I don't want to have to open a journey, and find a send email, and click manage existing to see the list of emails.

            I just want to be able to open up a link and get straight at the emails.

            418 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              23 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Dropdown input as custom field

              Do you plan on adding a dropdown data type as a custom field?
              I need to group contacts based on interest areas selected from a specific list.

              7 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 25 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Cutomise contact, list and segment table (columns, sort etc)

                  It would be good to be able to customise list view - which columns display, in what order (swap columns around) and be able to sort on different columns.

                  122 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add delay until certain date

                    I want to be able to trigger an action afer an specific date has come. So in order to do this, you´ll have to amplify the add delay not only to specific amount of days or hours, also to an specific date (like the Time Trigger that you guys already have).

                    Thanks

                    6 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add second step for unsubscribing

                      At the moment users are directly unsubscribed after clicking on the unsubscribe link. What would be very handy is if you were able to customise the unsubscribe options so that there is a second step to the process after clicking the Unsubscribe link – “Are you sure you want to unsubscribe from this list?” or a similar text.

                      This would prevent people from unsubscribing by mistake, as that can easily happen with a single click on a link.

                      27 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • More details in report

                        The ability to see the manner in which customers visit the site, ie. social (FB, Twitter, etc) search or direct.
                        The ability to see what device they were using ie mobile, desktop, etc

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • more fields to headsup

                          Add more fields to headsup - ie phone, stae, postcode, etc

                          21 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Shopify integration

                            Similar deep integration how Klaviyo has currently. For instance:

                            - How much revenue a customer has done
                            - When the last order was, and how many orders have been placed by customer
                            - Based on order status (fulfilled, cancelled etc)
                            - Which products were ordered
                            - Demographic data from shopify (location, age, etc)

                            35 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Let me edit the name and criteria of my smart segments without duplicating them.

                              I have some smart segments that are integrated within journeys and stuff that I already have scheduled. I want to edit the criteria of one of my smart segments, but the only way to do this is to duplicate. If I duplicate, then I'll need to re-integrate the new smart segment, which takes a bit of time. Editing the criteria would keep any smart segments that are integrated in journeys the same without needing to adjust anything else.

                              139 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                started  ·  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Manually trigger page view

                                Google Analytics allows you to manually trigger a page view for situations where a page's content is fetched using AJAX using something like:

                                window.ga('send', 'pageview', window.location.pathname);

                                This would be helpful in single page apps for example.

                                4 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Split custom field "Full Name" into --First Name-- --Last Name-- field automatically via the Field Update function.

                                  Split custom field "Full Name" into --First Name-- --Last Name-- field automatically via the Field Update function. I thought the system already did this until I spoke to support.

                                  So the benefit is it cuts down the number of fields on the form by one., also allow you to use --First Name-- in your emails.

                                  10 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add a 'Delete Contact' Action

                                    We need a 'Delete Contact' action. I understand that's a permanent action that can't be undone, and hence can understand why you probably chose to leave it off the public action list... But in our case we do really need it! Could it not exist there but with a warning?

                                    Here's our use case:
                                    We have an app that is growing very fast in popularity
                                    ALL users who install the app are added as AutoPilot contacts and enter journeys.
                                    However a substantial portion of users (60%) uninstall the app. Sure, yes we want to chase them a little - maybe…

                                    16 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit Contact

                                      Currently have to go back to contact list then click dropdown on the right (which is sometimes obscured by import contacts) to then edit a contact.

                                      There should be a link to edit when viewing a single contact, or even better, make it so that we can edit in situ with a 'save' button (and of course be warned if we try to leave the page without saving changes).

                                      10 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow for dynamic content in emails

                                        Hi there,

                                        I'd like to be able to insert content dynamically in emails based on the values of different fields.

                                        e.g. IF State=CA then show content X, IF State=FL then show content Y, and so on.

                                        While I can achieve this with the 'check field condition' and then having different emails for each value, it becomes way too cumbersome when there are multiple fields and multiple values for each field. Also the value that I have in each field is not necessarily what I want to show in the email, for example if I have a field with true/false and…

                                        83 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Remove from Smart Segment trigger

                                          Offer a remove from Smart Segment trigger. This is especially helpful when you want to use the new ejection shape to take out contacts that no longer qualify for a particular Smart Segment.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Autopilot Feedback Forum

                                          Feedback and Knowledge Base