Autopilot Feedback Forum

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  1. Mobile APP

    Autopilot would be a market leader if you could manage the whole system from a smartphone/tablet(IOS/Android)

    It is frustrating to have to get the old laptop out to see/manage/build.

    Pretty Please with Sugar on top!?

    74 votes
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      14 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Build live chat functionality

      You're halfway there with heads up already. Intercom's admin is mediocre and their pricing is confusing. Livechat is poorly designed.

      Please save the day. I want to just use autopilot.

      66 votes
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        8 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow other CRMs to push data to the funnel, potentially via Zapier

        The funnel on the dashboard is less useful for any teams that do not use Salesforce because "Leads", "Opportunities" and "Closed Won" rely on Salesforce. My teams will never use Salesforce, but will be open to nearly any other solution, especially those that connect with Zapier. Allow CRMs on Zapier to send data to Autopilot and update the dashboard funnel, so us non-Salesforce users can get more use out of the funnel.

        317 votes
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          49 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 'Stop journey' action - automatically stop a journey

          I'd like to add an action to journeys, probably based on date, to stop the journey. We use journeys for event registration and want to automatically stop a journey when registrations are closed.

          6 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Activity feed ideas

            I think the Activity Feed needs a couple things and these are interconnected.

            1) When I'm in the Feed and someone clicks on something , I mostly have no idea who they are so I have to click the record and then see the company..etc. Why not have some feature to show the company name in the Feed or when I hover over the Contact name link show some details in a pop up window

            2) It's frustrating to go through 5-6 pages of Activity feed then click on a contact and hit "back" and it take you all the…

            9 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Add contact timezone support to time and day windows

              This will extend on the functionality currently available (https://autopilothq.zendesk.com/hc/en-us/articles/203310359-Action-Add-Delay) to allow the time and day delivery window to use the contact's timezone

              124 votes
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                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Use SMS as a Notification Type

                Instead of Slack or Email, we could set SMS and who should receive the message.

                8 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Personalization variables in Headsup call to action links

                  I would like to be able to use personalization variables in Headsup call to action links

                  44 votes
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Contact forms via Webflow

                    It would be great if Autopilot would include support for Webflow forms

                    22 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add 'View In Browser' as a Custom Link option in email template

                      Hi, guys.

                      I would like to be able to have a "View in browser" link in my emails.

                      Thanks in advance!

                      Michael

                      175 votes
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                        24 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add custom events; Would like to trigger an event via javascript.

                        These events could be

                        'Downloaded whitepaper'
                        'Watched Youtube movie'
                        'Clicked Sign Up now Button' (especially when target of button is outside autopilot scope)

                        16 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Integrate with Thrive Themes

                          I like to use Thrive Themes to build pages, and Thrive Leads to build forms. Apparently there's something about their forms that can't work with autopilot. There are several possible work around but none exist. It would be nice to see one.

                          58 votes
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                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Customize contact layouts

                            Hi,

                            My company doesn't utilize many of the included fields within AP as we use a number of custom fields. This makes the default contact view pretty much useless as we are unable to view any pertinent data. I've attached a screenshot that should help explain the issue.

                            We would love to have an option to customize the fields shown in the contact lists. Another small perk for us would be the ability to customize the layout of fields for individual contacts.

                            Love the product though!

                            95 votes
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                              13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Multi-lingual journeys

                              Our product comes in multiple languages. We end up duplicating each journey for each language so that every user receives content in their native language. This is very difficult to maintain. It would be awesome to have a single journey which can work with multiple languages.

                              25 votes
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                                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support Segment's Page track feature

                                Support page tracking via Segment so link a contact created via Segment to pages they view: https://segment.com/docs/spec/page/

                                20 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add ability to collect phone number from anonymous headsup messages

                                  would be great to direct message users with a promo code for redemption on the spot.

                                  15 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Pro Active Heads Up - telephone number

                                    Ability to add a telephone number field - this would be perfect for "book an online demo" for example.

                                    16 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 9 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create a calendar feature that allows you to see all scheduled emails from all active running journey's showing an overview to share w/ co

                                        Create a calendar feature that allows you to see all scheduled emails from all active running journey's. This will allow you to provide an overview to the Sales & Marketing teams to avoid overlapping and/or spam.

                                        10 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Test / Sandbox project - to be used for development

                                          In your dashboard add an option to create a test / sandbox version of the project. To be used for test & development - for example my staging environment would send calls to that project.

                                          82 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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