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Brian Fey

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  1. 98 votes
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    Brian Fey commented  · 

    For what it's worth -- for all of you asking for a form builder in AutoPilot . . .

    One of the things that attracted me to AutoPilot -- after more than a decade using systems like Eloqua, Marketo, Pardot, and a few others -- is that the more they put into their systems, it just costs us more and gives us a single choice -- where right now we can choose from among a dozen choices.

    The form builder in Eloqua was terrible, same for Pardot. I felt terrible using a 3rd party for forms when I was already paying Eloqua or Pardot -- but I was much better off doing that.

    Instead of being stuck with a single choice for forms -- with AutoPilot I get to choose from among nearly a dozen providers.

    Try InstaPage (for example) -- it's far superior to any form builder you're going to find built into an MA platform.

    Same goes for eMail editors -- AutoPilot makes it easy to use a variety of 3rd party solutions.

    Let's keep AutoPilot focused on improving journey capabilities and improving integration with Salesforce -- and keep their prices down.

    That's what I think anyway . . .

  2. 8 votes
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    Brian Fey supported this idea  · 
  3. 4 votes
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    Brian Fey shared this idea  · 
  4. 63 votes
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    Brian Fey commented  · 

    I need to be able to create different permission sets for my users -- in general -- administrators control data & synch; marketing managers can create and edit journeys; creative people create and edit email messages, heads-up messages, etc.

    I need to be able to create custom permission sets -- I had no idea that you didn't support this -- this is a great concern to me.

  5. 68 votes
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    Brian Fey commented  · 

    Perhaps you've heard the phrase (and if you haven't, you've not spent much time around Salesforce) -- if it's not in Salesforce, it didn't happen.

    If you want AutoPilot to be considered a serious MA solution -- you've got to try to make the Salesforce Admin's job easier -- you've got to put that activity in Salesforce and you've got to be really flexible in how you let us do that.

    Clients are going to get all excited with "Heads Up" (and I hope it's only the beginning of AutoPilot generating dynamic web content and enabling it in Journeys) -- this is a really BIG DEAL. But if you can't track it -- What the heck??

    Remember -- if it's not in Salesforce, it didn't happen.

  6. 24 votes
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    Brian Fey supported this idea  · 
  7. 2 votes
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    Brian Fey commented  · 

    Simple enough to create an activity indicating when the contact entered and/or exited any journey . . .

  8. 14 votes
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    Brian Fey supported this idea  · 
  9. 3 votes
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    Brian Fey supported this idea  · 
  10. 17 votes
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