Add new shapes after journey is published - Please upvote...
I invite everyone to upvote this feature as it would drastically reduce the number of kourneys we must create. This is what I wish to see implemented.
Once you add your list and publish your journey, let's say with 3 emails and some delays between them. Your journey ends and you cannot add new shapes to it. If you have three testimonial emails and you get the 4th one 40 days later, you have to create a new journey.
It would be amazing if we were able to just come back to an existing journey (e.g Testimonials) and add new shape to it and people who were on the last step of the journey would automatically flow into the new shape.
I believe that's what the journeys should have been since the beginning but I guess AP folks need some encouragement. Please upvote this topic as it would be extremely useful for anyone.
Thanks...
-
Anne commented
One way to do this is by adding a delay shape as the last step in your journey. Publish to get started, then as long as you additional emails or other actions before contacts finish the Delay step (and re-publish), then contacts will proceed to the new actions, even though they were added post-journey launch.
Learn more in this support article: https://autopilothq.zendesk.com/hc/en-us/articles/207847726-Can-I-add-new-steps-to-a-Journey-after-it-has-been-published-