Unsubscribe Data Collection
It would be great if we could collect data about why people are unsubscribing. As of now when someone clicks unsubscribe they just see "you have been unsubscribed " or something similar. Instead we would love to have the 'unsubscribe' link direct them to a survey
I get to much email
This is the not the content I was expecting
I did not sign up for this list
etc..
That way even a lost subscriber is giving useful data to our business.
this is in fact very common for CRMs.. i realize you aren't a CRM...
but there is an action arrow option that says 'on unsubscribe' we are unsure what to link this too.. we can't use it to send an email asking they why they unsubscribed... i suppose we could use this to send slack a notification and then manually email them?
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Antony Pritchett commented
This is a great idea... would love something like this, or even just the ability to customise the message.
To the original poster, on unsubscribe can be used to move people in and out of lists, or update their record in some way