Add an option to autodelete unsubscribers
This would be a really useful feature for managing contact lists. I don't want to keep people in the system once they've unsubscribed. And at the moment I have to delete each contact individually as they unsubscribe or hard bounce. It would save loads of time if we could simply tick a box to do this automatically.
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Tibor Szucs commented
All of these things can be done by Zapier.
For example if an email has bounced, I put the user on a list 'predelete contact', and Zapier send an email to the user from a Gmail account. If the user answers, I remove them from the list and resubscribe them manually. If the user doesn't reply, after 14 days we put them automatically to another list 'delete contact', and Zapier is deleting the contact from Autopilot.
The same with unsubscribers. If someone usubscribes, I give them 2 weeks, after that Zapier put their datas into a Google Spreadsheet and after deletes the contact.
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Anonymous commented
+1 We need a 'Delete Contact' action too. I understand that's a permanent action that can't be undone, and hence can understand why you probably chose to leave it off the public action list... But in our case we do really need it!
Here's our use case:
We have an app that is growing very fast in popularity
ALL users who install the app are added as AutoPilot contacts and enter journeys.
However a substantial portion of users (60%) uninstall the app. Sure, yes we want to chase them a little - maybe one or two follow ups - but in most cases they simply decided the app was not suitable for them and uninstalled it for a good reason - we really don't want to continue bugging them, and the numbers are accumulating so quickly we simply can't afford to keep them hanging around in AutoPilot! Too expensive! Hence, I want to create an 'abandoned user' journey which follows them up a few times, then if still not actively connected to our service, delete the contact. Unfortunately there is no 'delete contact' action!The only work around I can see is to add those users we intend to delete to an 'abandoned users' list and manually delete them say, once a week.
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Anonymous commented
I want to be able to unsubscribe people who do something specific. IE, if I send a customer 6 emails and they open none of them, I can trigger an event via a smart segment. I wish I could trigger that event to unsubscribe them - can I? BTW, my email is matt at illustriadesigns dot com , and if that is something that is already doable, please let me know.
Thanks!