This would be great for us. We'd like to be able to trigger autopilot journeys based on Zendesk fields, tags and tickets.
It would be extremely useful for Autopilot data to feed back into Zendesk so our support agents can see which emails have/have not been opened.
At the moment we're planning on moving most of our contacts to MailChimp as this does integrate with Zendesk
This would be great for us. We'd like to be able to trigger autopilot journeys based on Zendesk fields, tags and tickets.
It would be extremely useful for Autopilot data to feed back into Zendesk so our support agents can see which emails have/have not been opened.
At the moment we're planning on moving most of our contacts to MailChimp as this does integrate with Zendesk