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1064 results found

  1. Integration with new Salesforce object, "Individual"

    Salesforce's Spring 2018 release introduced a new object called, Individual:

    https://releasenotes.docs.salesforce.com/en-us/spring18/release-notes/rn_general_store_data_privacy_pref.htm

    https://releasenotes.docs.salesforce.com/en-us/spring18/release-notes/rn_api_objects_new.htm

    Update the sync functionality to include that new standard object so that Autopilot.

    1 vote
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  2. Add a "BCC to Salesforce" email address globally, not just per campaign

    Add an option to BCC the salesforce email address on ALL emails, not just on each individual email.

    1 vote
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  3. Return to contact list with contacts in same order as previously seen

    I want to remove all contacts from a certain company

    The process I am following is:

    Search company name > Click first name on list > Manually Unsubscribe

    Return to list > Click second name on list > Manually Unsubscribe

    However, every time I return to the list, it is shown in a different order so it makes it extremely difficult and I end up returning to the same name numerous times.

    2 votes
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  4. Give every page in Autopilot a URL that can be bookmarked or shared.

    It would save me a great deal of time if I could bookmark parts of Autopilot to make it easy to start back up where I left off, easily reach parts of the app I use a lot and share links with colleagues that take them directly to a journey or contact, for example.

    3 votes
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  5. View list of auto-deleted contacts

    Gain access to a list of contacts who has been automatically deleted from Autopilot due to Salesforce sync.

    3 votes
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  6. Apply the new reply-to email address to all the Journeys

    I got a question about changing the reply-to email address, I know how to change for each email, but how to change for all the emails/journeys? If I manually do this, it will cost me a lot of time to finish it.

    3 votes
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  7. SMS with delay no response

    It would be best to have a delayed no reply or no response to SMS so that it can be actioned separately. We encountered a problem where we cannot finish a Journey because there is no reply from the SMS sent. If we wait for reply say 2 days and can take them to an alternate path it would be best.

    1 vote
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  8. Managing rate of members entering a campaign -- ability to cap daily number sent

    We have some large volume campaigns, and we'd like to manage how many members enter the campaign on a daily basis. We'd like a feature to control the volume entering at any given point in time.

    18 votes
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  9. Contact Clean iup

    I would like to have the choice, when deleting a segment list, to be able to remove the contact

    1 vote
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  10. Group Facebook Audiences by Facebook Page

    The new FB integration is REALLY powerful! I love it.

    However, I manage 4 pages with my FB account, Which means when I go to choose an audience it's not clear which facebook account the audience is attached to.

    Currently, I'm getting around it by renaming the audiences in Facebook. But that isn't a scalable solution.

    I suggest a drop down to pick the Facebook page and then a drop down to pick the audience.

    9 votes
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  11. Headsup submit button colour to be customisable based on a colour wheel option

    1 vote
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  12. Integrate Autopilot with mParticle

    Autopilot already integrates with Segment. An integration with mParticle would strengthen Autopilot's ability to stay 'open and connected' with marketing data.

    0 votes
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  13. create "remove from all list action"

    an action that can remove from all lists

    be great to show not on any list as well

    2 votes
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  14. Pop-up notification when you're editing email used in other journey

    As a safeguard against accidentally editing an email that you meant to duplicate, and thus sending the wrong email to thousands of people, add a pop-up notification anytime you edit an email that is being used in another journey.

    1 vote
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  15. On the Form Manager, please give us the option to only update fields if they are currently empty

    3 votes
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  16. Allow "contains" in an incoming SMS trigger

    Somewhat related to my previous feedback about SMS functionality here:
    https://autopilothq.uservoice.com/forums/284270-autopilot-feedback-forum/suggestions/32619848-set-a-default-sms-handler-if-contacts-try-to-reply

    Currently, an incoming SMS can only trigger a journey if the SMS matches EXACTLY what has been defined in the configuration of this trigger.

    I would like to be able to trigger a Journey if an incoming SMS "contains" a keyword.

    Use case: Ability to auto-reply with my customer support email address if the incoming text contains a question mark.

    3 votes
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  17. Set a default SMS handler if contacts try to reply to an SMS with a support request

    The Twilio integration is great, but once contacts have received a text message (and perhaps also replied as part of a guided conversation through an Autopilot Journey), they will likely expect to be able to text a support request or ask a question to this SMS number.

    Yet, the way your integration works, unless an incoming text contains a specific, predefined keyword, it will be completely ignored. This behavior creates a very poor user experience and bad customer service.

    Suggestion for better functionality:
    Allow the ability to define a default support text response to any incoming SMS which isn't handled…

    3 votes
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  18. Ability to disable updating contact details when a form is submitted

    Currently, if a form is submitted by a contact that already exists on AutoPilot, the contact details will be updated with the latest information.

    However, if there are some fields in the form that doesn't allow "upsert" or the information in the last submission is incorrect, this automatic process would cause unexpected results.

    So, I would like to add an option that allows me to disable this functionality.

    2 votes
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  19. Allow for more flexibility in new email settings update

    The spacing on the new email update is way off. Is there a way to cut out the spacing on the side so emails don't look like they are in a text editor but as if you were receiving an actual email?

    The new update is helpful but makes the emails look less personal.

    3 votes
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  20. allow tracking multiple opens from one email

    In cases where someone forwards our email and there are multiple opens. We should be able to see that because for a marketer, this can signal an influencing user. Marketo, Hubspot and even mailchimp have this analytics in their email reporting. It would be extremely helpful to see. I have switched from Marketo to Autopilot, and have been an Autopilot user for the past 2 years. Will be glad to elaborate on this.

    4 votes
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