Reply tracking in email reports
When looking at Insights in the journey view, you only see Sent, Opens, Clicks, Unsubscribes. If you have reply tracking on, there should be a metric there for responses.
Similarly, when you go to the email reporting tab, there's not a metric for responses (replies). The only way for me to measure responses is to create a smart list. This gets tedious if I have multiple emails in a journey (I currently have 21 emails in one journey which means I need to create 21 smart segments).
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Eric MacColl
shared this idea
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Rafael Rodriguez commented
This is necesary !!!1