Autopilot Feedback Forum
1064 results found
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Allow manual reset for re-sending an email
When I have an error in an email address I want to correct it and re-send the same email in the same journey.
Now however the Send email box remembers that it tried to send the email and does not allow it again.
An idea of solution: I'd like to see and manually tick off the list of remembered emails for a "Send email" action. Alternatively have a list of sent emails in the contact and be able to re-send or remove manually.1 vote -
Allow customization of the activity sync
Be able to set activity fields beyond the standard fields to allow the use of required and custom activity fields in Salesforce.
1 vote -
email
I would like to send an email to someone from Outlook or Gmail, in a way that AutoPilot tracks whether they have opened my email or not?
To make this happen, I would send the email to a special autopilot email address such as:
Trackme-xxxxxxxxxxxxxxxxxxxxxx@autopilothq.com
I would then imagine that the first line of the email (to be stripped when Autopilot resends it) would have a format like this:
John Recipient johnrecipient@gmail.com Mary Sender marysender@gmail.com
Autopilot would strip the above line and add tracking pixels before resending the email to the recipient as though it were the sender.
With the…
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Allow users a mechanism to more obviously hold or blank out a previously published/scheduled Journey
Recently I created a Journey, which was scheduled to kick off emails at a point in the future. I then blanked out the journey, however, I was unable to publish that journey. Even if I signed out, then entered back into the app/journey, it appeared as if it was blanked out. However, when the date came around, the previously published/scheduled journey and emails kicked off, which was unwanted. The only way for me to stop this would have been to publish a new version of the journey, or delete it, and this was not obvious to me, as a user.…
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1 vote
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A better organized contacts section
In my company we have multiple lists of different companies in AP, and sometimes I find difficult to know who belongs to which list and it seems to be very disorganized. It'll be better if we can manage the list in a more "cleaner" way. Or if you can add a "badge or icon" for the contacts who belongs to a determinated list.
1 vote -
Add a checkmark as confirmation
As is, an "X" needs to be pressed. A checkmark is needed because "X" usually represents close without saving. Minor UX change.
1 vote -
trigger/conditions according to "cookie + value"
It will be very helpful if you can add the option to use trigger/conditions according to "cookie + value" in the journeys.
1 vote -
Auto Download of New contact for X days
Create an automatic download report of all new contacts over X days with relevant field information that can be distributed to sales team for visibility or follow up
1 vote -
Allow rotation of heads-up staff
Allow the heads-up staff to rotate between different staff members
1 vote -
Count single email open
It should be good if is it possible to count how many times a contact open a specific email ( one of the best "cold lead" in Predictable Revenue" http://predictablerevenue.com/ )
1 vote -
Ability to turn off email open/click tracking after X days
This is to protect us from accidentally sending old stale contacts into journeys based on email activity which is in fact a spam filter.
1 vote -
Let contacts re-enable email permissions
We use Autopilot capture emails when people want to download our reports.
I have had a couple cases where a contact has unsubscribed from all email communications. Sometime after they want to download a report but this won't work because we are not allowed to send them any emails. They complain to us that they are not getting the report regardless of how many times they submit the form.
At the moment, Autopilot does not offer a way to re-subscribe contacts other than manually going to their page in Autopilot. It would be awesome if there was an automatic way…
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1 vote
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Custom reply tracking
Most of the time, if there is an email coming in from a contact, I want all email automation to be put on hold, because in almost all cases the automated email that would go out would also be awkward in some sense ("why are you sending me this and not replying to my question").
To fix this problem, I simply want an email address where I can automatically forward any emails that might come from clients. On Autopilot's side, I want it to simply check if the sender's email address exists in my contacts, and if so, create an…
1 vote -
Condition based on Postcard Expected Delivery Date
Have a condition based on the expected delivery date of a postcard to allow for followup contact (eg: email, sms) to be sent (perhaps n delay to allow a few days margin) based on the expected delivery date of the postcard. The data is passed from Log back to AP, but there is no way to make use of it in a Journey.
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1 vote
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Take out unsubscribes from click data when the unsubscribe bucket is a custom field.
We have a "Marketing" opt out bucket and this is counted as a click currently because people are not opting out of the master unsubscribe. Would be great to have these marketing opt outs subtracted from the click data.
1 vote -
Duplicate Insights goal when duplicating a journey
When duplicating a journey, it'd be great for the Insights goal to duplicate as well. This is especially useful and a time saver for recurring journeys like newsletters that are sent regularly and would have similar goals.
1 vote -
More details in report
The ability to see the manner in which customers visit the site, ie. social (FB, Twitter, etc) search or direct.
The ability to see what device they were using ie mobile, desktop, etc1 vote
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