Autopilot Feedback Forum
1064 results found
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Ability to hide users from the feed
We run test on many of our journeys so often see ourselves in the feed, which isn't really that helpful and adds a lot of noise. It would be great to be able to completely hide a user from appearing here, doing it by company would also be nice but not essential.
We're aware that we can probably do something smart with cookies and IPs on our site but it would be much easier to manage this from within Autopilot if we can.
1 vote -
Allow users to hide triggers and conditions for tech that is not integrated.
The triggers and conditions area on the right side of journey builder is clutters with shapes that I cannot use because I don't have that particular tech integrated.
For example, no sense in seeing typeform triggers if I don't have typeform.
This would make it quicker to find what I'm looking for in the sea of shapes.
1 vote -
Pop-up forms
I get that you don't want to do forms. There are loads of providers. Popup forms convert higher than embedded but Autopilot cannot find a popup form on a given page/landing page. Instead, you recommend using Zapier, which means using a form maker which is Zapier-enabled, which makes it all unnecessarily complicated. Instead just enable shortcodes that can be placed anywhere. Done.
1 vote -
When making a change to a form (change/add field, etc.), have list come up of all elements that use that form, to easily update.
When making a change to a form (change/add field, etc.), have a list come up of all elements that use that form, to easily update instead of having to remember where all you used that form.
1 vote -
Accept AMEX payments
You don't allow AMEX payments. I want to get credit card points so please enable.
1 vote -
Refresh / Resync Salesforce Campaign Statuses
On a Salesforce Campaign, if I add, update, or change the Statuses available, the new data takes FOREVER to sync to Autopilot. I usually have to wait until the next day to get updated statuses to complete building my journey. Please add some way to update/refresh the available SF Campaigns and their statuses on command in Autopilot. (This feature is available in Pardot.)
1 vote -
Export Email Replies
You should be able to easily export email replies to an EDM in case forwarding mailbox isn't working.
1 vote -
Create a report that allows you to see the difference in performance of A/B test send times
Create a report that allows you to see the difference in performance of A/B test send times
1 vote -
Pull in activity from 3rd parties into 'Activity' stream
It is important to build a full, clear picture of the journey a lead goes on in order to target them effectively.
Pulling in chat activity from Intercom, or Zoom demos into the activity stream for use in Journeys would be incredibly helpful (i.e. - increase lead score when they have engaged in a chat/ had a demo etc).
1 vote -
1 vote
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Hubspot Deal Field Trigger
In Hubspot, there is an option for entering a "Closed Lost Reason" for deals. I would love to be able to trigger Journeys based on the reason the sale was lost.
Currently, there is a Hubspot Trigger for Contact Field Update but not for a Deal Field Update.
1 vote -
Add 3rd party activity to 'Activity Feed'
Pull integrated app activity into the Autopilot 'Activity Feed' to build complete picture of lead activity from all platforms. It is essential to get a holistic view of a customers journey in order to understand and serve them.
For example when a chat is initiated in Intercom, I'd love to see the chat in the AP activity feed and use that to trigger or incorporate into journeys.
1 vote -
Ability to keep track of number of times a field is updated via API
Would be nice to utilize "Score" feature to keep track of number of updates to a custom field via API.
E.g. API hook updates custom field to indicate a call occurred; APHQ keeps track of these updates, allowing for ejection from journey after 3 times contacted, etc.
1 vote -
create a way to see if anyone is still active in the journey
So that you know if it's safe to shut off. Currently, the bottom right number in each box includes "invalids" or people who are stuck there. It'd be nice to know if anyone who is eligible to move through the end of the journey, is still in the journey.
1 vote -
Move the content editor box!
You need to be able to move the editor box, as it prevents me from editing text! Terrible UX.
1 vote -
Auto-merge lists that share a unique identifier (email)
It would be great to auto-merge/join two lists that share a unique identifier (e.g., customer email).
I get a proliferation of lists/contacts across different journeys.
1 vote -
Intercom's Integration
In general,
I populate custom field values after contacts creation. Thus, it is necessary to add them to a tag and use the "New Intercom Tag" trigger in my Journeys in order to sync the updated values to Autopilot.
Is there an option to automate that process, so I'll be able to sync custom fields without getting the Journey actions and tagging actions involved?
Thanks!
Yotam, marketing manager, Craft.io1 vote -
1 vote
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please implement the liquid SLICE filter in autopilot.
I need this to do user friendly formatting of fields in the email. For instance to be able to output an unformatted phone string from 6403452334 to "640-345-2334" in the email text
1 vote -
Fix Autopilot [Not Provided] value of first name when synced with Pipedrive
Right now, when I bring contacts into Autopilot that do not contain a First Name value, they get synced over to Pipedrive and given the value [Not Provided].
As a result, my first name variables in that email become [Not Provided]. So, when I use the variable in an email it says something like "Hi [Not Provided], ..." Or "[Not Provided], do you know about..."
We can not use a journey to empty these fields either.
We should at least have the option to still have the value being empty in Autopilot, even if PipeDrive gets the [Not Provided] value.
1 vote
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