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Autopilot Feedback Forum

1064 results found

  1. Allow transactional emails to pull in dynamic content via API

    For use on things such as cart abandonment emails / member statements / transaction details.

    e.g. a user orders 3 items from your store. The following transactional email pulls in the item names, quantities, prices, order total, tax amount etc. Whatever fields are relevant to the transaction.

    This data should not need to be stored directly inside autopilot (esp. as # of transactions within a certain type could be unlimited) and could also be frequently changing.

    17 votes
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  2. Pro Active Heads Up - telephone number

    Ability to add a telephone number field - this would be perfect for "book an online demo" for example.

    16 votes
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    1 comment  ·  Admin →
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  3. Add ability to collect phone number from anonymous headsup messages

    would be great to direct message users with a promo code for redemption on the spot.

    16 votes
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  4. Ability to translate the Headsup forms (just make every text editable)

    Sadly we can not use autopilot in production, as it lacks the ability to translate the Headsup forms (which I think are gorgeous). Please make buttons and default text editable so we can translate them.

    16 votes
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  5. Add a direct integration with Prosperworks CRM

    Add a direct integration for the Prosperworks CRM.

    16 votes
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  6. Whitelabel of click-tracking domain

    Customize the click-tracking domain - add white labeling option to use the business domain as a tracking domain - example email.compnay.com

    16 votes
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  7. Eject individual contacts from a journey

    Instead of creating a new list and adding them to a journey ejection. It would be easier to remove them from a journey similar to removing from a list on their contact profile.

    16 votes
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    1 comment  ·  Admin →
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  8. Exclude internal traffic/ip from Autopilot (just like Google Analytics)

    The heaviest users of a website tend to be people from within the organisation. So it makes sense to remove this group from your Autopilot traffic otherwise your visitor figures will be artificially inflated by internal use. Your data will also be skewed by their behaviour, and have a detrimental effect on conversion rate optimisation.

    16 votes
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  9. Add Text Label Blocks

    Add Text Label Blocks - So that I can clearly label my journey at the times the block is not clear e.g. when running multiple "Check Field" Conditions

    15 votes
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  10. 15 votes
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  11. Email administration module

    Quite new to Autopilot, but it's an incredibly powerful tool. There's just one big thing missing for me, and that is proper email administration. The current implementation of emails is pretty much the opposite of the other features of Autopilot–not very flexible at all .

    Some thoughts off the top of my head:
    • Possibility to alter templates after uploading.
    • A simple DAM for all graphical resources.
    • Modular (use master template, build content from blocks, see attached gif)
    • Connecting suggested modules to segments.
    • Inbox preview (mobile/desktop, client vs client)
    • Spam test

    A customer getting the…

    15 votes
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  12. Zendesk Integration

    We'd like to be able to evaluate Zendesk data to make a decision within a Journey. IE # of recently created tickets, Zendesk custom fields, etc.

    We have our Zendesk broken down into categories, we'd need to be able to filter based on these categories. IE a support ticket is very different from a strategic ticket with the customer success manager.

    15 votes
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  13. Enable more Integration Between More Salesforce Objects

    Can you please roadmap some development with your Salesforce API so that at least the campaign and campaign member objects/fields can be synced with Autopilot custom fields. The ability to sync custom objects would also be a huge plus. (similar to how you have done for Leads, Contacts & Accounts).
    This is a constant frustration for marketers across many MA tools including Pardot which is owned by Salesforce! It adds so much complexity and work arounds in Salesforce to get the right data into Autopilot.
    This would give Autopilot a huge competitive advantage over other MA tools for clients using…

    15 votes
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  14. Updating template updates emails created with that template

    It's super annoying that I've created a template for all my emails, but then if I update the template I have to go into each and every one of my emails.

    15 votes
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  15. Go deeper into pipedrive integration and allow filtering on deals properties

    The notion of deal is badly missing from autopilot and the only way to bring it is through pipedrive integration (maybe salesforce as well but I will never use it). The problem is that you allow filtering on deal status with "check deal stage" but not on deal properties. You do this with the contacts : "check person field", why not doing it with deals ? It would solve many problems and allow a lot more possibilities for personalisation.

    15 votes
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  16. Exit Pop-ups

    With all the options you guys are enabling - bringing Exit Popups to the mix would be only logical. Exit popup is a pop-up that triggers when a user performs fast move to the "close tab" button on desktop. It feels weird to use another platform for this as you are enabling EVERYTHING else :)

    15 votes
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  17. give the option to filter internal personnel activity from the dashboard activity feed and from reports

    We have employees set up in Autopilot, and they naturally visit our web pages and even receive emails/SMS messages to test journeys. That's all very handy, but we want the ability to filter their activity out of reporting so that our numbers aren't skewed.

    14 votes
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  18. Private label version of Autopilot

    Custom domain, custom help url, no text or logo references to Autopilot. Customer billing and agency dashboard would also be ideal, but I could live without.

    14 votes
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  19. Allow Heads Up Response to determine journey path

    We need to be able to send users on 2 different paths based on "yes" or "no" being the response to a heads up message. This not being an option makes the heads up option very surface level and less engaging than it could be. Thanks!

    14 votes
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  20. Please integrate paypal with autopilot without using zapier,

    I will like to add subscribers who paid via paypal to my list and send the a payment confirmation email

    14 votes
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