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Autopilot Feedback Forum

1064 results found

  1. Please add Wistia to your updated email editor as a video option.

    The BeeFree updated editor allows us to embed YouTube and Vimeo and I use Wistia. I would love to be able to use wistia for my videos.

    11 votes
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  2. Contact Clean iup

    I would like to have the choice, when deleting a segment list, to be able to remove the contact

    1 vote
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  3. 1 vote
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  4. Offer different rewards for enabling the email footer link

    Would you like to see other rewards available in return for enabling this? Share your comments below.

    3 votes
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  5. Replace Personalization Variables in CC / BCC emails.

    CC/BCC emails do not currently replace Personalization Variables that are included in links. This idea is to supportreplacing Personalization Variables that are included in Links for the emails that get sent to CC and/or BCC recipients.

    45 votes
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  6. zapier trigger

    Add a new Zapier Action: "Trigger Journey" (similar to the API's Trigger Journey call)

    Currently, you can add a contact to a list via Zapier and use the List Trigger however for recurring events (Ex: eCommerce purchases) the contact must be removed from the list prior to the Zap coming in or else they will not be re-triggered in the journey.

    A Zapier Trigger Journey action would allow for contacts to be triggered into the same journey by consecutive zaps without an odd operational task of removing the contact from a list.

    This also advertises the zapier integration directly from…

    4 votes
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  7. Integrate Autopilot with mParticle

    Autopilot already integrates with Segment. An integration with mParticle would strengthen Autopilot's ability to stay 'open and connected' with marketing data.

    0 votes
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  8. Custom Field Comparison Condition

    Include a condition where you can compare a numerical or date custom field (1) is greater than, less than, before or after (etc) to another custom field (2) of the same type. This condition could be used in segments and to perform actions.

    20 votes
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    1 comment  ·  Admin →
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  9. Treat UTM Parameters like normal fields

    Having to create Smart Segments to see UTM data sucks.

    I want my UTM data sync'd with Salesforce.

    In theory I think I can accomplish this by creating a Smart Segment Trigger + Salesforce Field Update action for each UTM parameter.

    In practice I haven't tried this yet because that's a lot of extra work.

    Just treat UTM parameters like normal fields!

    Creating a second, hidden field type for UTM parameters seems like extra work for y'all. And it certainly reduces the usability for us users. Bad combo.

    37 votes
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    1 comment  ·  Admin →
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  10. Make it possible to choose witch field should be set up as unique identifier

    So customers that have the same email in families or have different accounts (business) still can get their information.

    19 votes
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  11. Add a Email Activity Trigger "emails in jouryney"

    Currently, you only have two options for which emails are involved in the email activity trigger, any email or specific email.

    Any email is too broad to be used in a lot of cases, and specific is to narrow and time-consuming to create a trigger for each email.

    With "emails in journey" as an option it will be specific to a particular journey and its recipients

    9 votes
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    1 comment  ·  Admin →
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  12. Eject individual contacts from a journey

    Instead of creating a new list and adding them to a journey ejection. It would be easier to remove them from a journey similar to removing from a list on their contact profile.

    16 votes
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    1 comment  ·  Admin →
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  13. create "remove from all list action"

    an action that can remove from all lists

    be great to show not on any list as well

    2 votes
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  14. Pop-up notification when you're editing email used in other journey

    As a safeguard against accidentally editing an email that you meant to duplicate, and thus sending the wrong email to thousands of people, add a pop-up notification anytime you edit an email that is being used in another journey.

    1 vote
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  15. Add phone number to Proactive Headsup

    Thing is now becoming more integrated into autopilot, I think it is Important that we be able to collect phone numbers as well as emails in the proactive heads up pop up

    18 votes
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    1 comment  ·  Admin →
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  16. Integrate with Drift

    Similar to livechat integration, but for Drift live chat

    9 votes
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    started  ·  1 comment  ·  Admin →
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  17. 3 votes
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  18. Allow "contains" in an incoming SMS trigger

    Somewhat related to my previous feedback about SMS functionality here:
    https://autopilothq.uservoice.com/forums/284270-autopilot-feedback-forum/suggestions/32619848-set-a-default-sms-handler-if-contacts-try-to-reply

    Currently, an incoming SMS can only trigger a journey if the SMS matches EXACTLY what has been defined in the configuration of this trigger.

    I would like to be able to trigger a Journey if an incoming SMS "contains" a keyword.

    Use case: Ability to auto-reply with my customer support email address if the incoming text contains a question mark.

    3 votes
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  19. Set a default SMS handler if contacts try to reply to an SMS with a support request

    The Twilio integration is great, but once contacts have received a text message (and perhaps also replied as part of a guided conversation through an Autopilot Journey), they will likely expect to be able to text a support request or ask a question to this SMS number.

    Yet, the way your integration works, unless an incoming text contains a specific, predefined keyword, it will be completely ignored. This behavior creates a very poor user experience and bad customer service.

    Suggestion for better functionality:
    Allow the ability to define a default support text response to any incoming SMS which isn't handled…

    3 votes
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  20. Whitelabel of click-tracking domain

    Customize the click-tracking domain - add white labeling option to use the business domain as a tracking domain - example email.compnay.com

    16 votes
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